Career

Available Job Opportunities
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0116177640

Financial Access Sales Officer (FASO)

Roles/Duties & Responsibilities

  • Identify and understand the need of the customer and ensure profile falls  within focus segment.
  • Sell the Banks Products proactively to existing/new/prospective customers.
  • Obtain relevant documents on all accounts opened.
  • Ensure accuracy of all bank forms and documents executed by the customer.
  • Ensure timely submission of all forms and documents to relevant internal unit for processing.
  • Ensure timely processing of all initiated customer transactions,  with specific emphasis on account opening, cheque book issuance and debit card request.
  • Visit and or call customers regularly with a view to establish good  relationship.
  • Review customer position daily and note inflows and unusual outflows for follow-up with the concerned customer.
  • Monitor maturing fixed deposits and investments and communicate customers at least a week before maturity with a view to securing their approval to roll over the deposits.
  • Cross sell opportunities identified should be referred to the Team Lead
  • Update call memo on a daily basis.
  • Participate in tactical sales/marketing activities, e.g. market storms.
  • Ensure assigned sales target and budgets are met.
  • Provide daily, weekly and monthly reports on sales activity and challenges
  • Ensure timely submission of weekly plan and achievement report to the Team Lead.
  • Participate in weekly/monthly sales performance review meetings.
  • Perform any other duty as may be assigned by the Team Lead

Skills & Qualifications

  • Bachelor’s degree on any business-related discipline, a degree in Marketing will be an added advantage
  • Minimum of one year in the banking /Financial Sector
  • Required Knowledge, Skills and  Abilities Relationship Management
  • Customer Service Orientation
  • Industry Knowledge
  • Legal Statutes & Banking Regulations/ Compliance Management
  • Oral Communication
  • Analytical Skills
  • Problem Solving
  • Proficiency in Microsoft Office Suit ( Word, Excel & PowerPoint)
  • Planning & Organizing skills
  • Entrepreneurship Skills

Kindly cleary indicate your work experience including the current job if you have one. Indicate your least expected salary.
Only shortlisted candidates shall be contacted.

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 Lead Converters

Roles/Duties & Responsibilities

  • Engage with qualified leads through calls, emails, and meetings.
  • Conduct needs analysis and offer tailored pension solutions.
  • Follow up with clients post-sale to ensure satisfaction and upsell opportunities.
  • Collaborate with marketing and lead generation teams.
  • Report on conversion rates and sales performance.
  • Develop competitive strategies to grow our products
  • Support annual budget through strategic partnerships.
  • Address and resolve customer issues and complaints.
  • Inform clients about regulatory changes and product updates.
  • Work closely with the line manager and other departments to achieve business goals.

Skills & Qualifications

  • Bachelor’s degree in a business-related field (Marketing, Sales, Public Relations, or equivalent)
  • At least 4 years’ experience in sales or related field.
  • Diploma in Insurance or Pensions is an added advantage.
  • Excellent knowledge in pension and insurance industry
  • Proficiency in MS Word and Excel.
  • Understanding of retirement benefits or investment products.
  • Excellent presentation, communication & interpersonal skills.
  • Self-driven, results-oriented, and professional.
  • Comfortable engaging with senior executives.

Kindly cleary indicate your work experience including the current job if you have one. Indicate your least expected salary.
Only shortlisted candidates shall be contacted.

APPLY NOW

Business Development Officers

Roles/Duties & Responsibilities

  • Identify, develop, and maintain relationships with new and existing clients to grow the bank’s customer base.
  • Promote and cross-sell the bank’s products and services, including loans, deposits, and investment solutions.
  • Conduct market research to identify emerging trends, new opportunities, and competitive positioning
  • Prepare and deliver business proposals, presentations, and pitches to potential clients.
  • Evaluate clients’ financial needs and provide appropriate banking solutions.
  • Meet or exceed set business growth and revenue targets.
  • Maintain high levels of customer satisfaction through proactive service and effective follow-up.
  • Monitor and manage client accounts to ensure compliance with bank policies and regulatory requirements.
  • Collaborate with internal departments (Credit, Operations, Risk, etc.) to ensure seamless client onboarding and service delivery.
  • Track, analyze, and report on sales performance, pipeline activities, and market developments.
  • Collaborate with internal departments (Credit, Operations, Risk, etc.) to ensure seamless client onboarding and service delivery.
  • Continuously improve knowledge of financial products, market dynamics, and industry best practices.

Skills & Qualifications

  • Bachelor’s Degree in Business, Finance, Marketing, Economics, or a related field
  • 2–4 years’ experience in business development, relationship management, or sales within the banking or financial sector
  • Proven track record of meeting or exceeding business targets
  • Knowledge of banking regulations, compliance, and risk management principles
  • Understanding of banking products, lending, and financial solutions
  • Strong understanding of SME, retail, or corporate banking markets
  • Customer service excellence and problem-solving orientation
  • Team collaboration and coordination skills
  • Ability to work independently and meet sales targets
  • Proficiency in MS Office Suite and CRM software
  • Strong problem-solving and evaluation skills
  • Strategic thinking and market analysis capability
  • Proven sales and negotiation skills
  • Strong business development and client relationship management skills


Kindly cleary indicate your work experience including the current job if you have one. Indicate your least expected salary.

Only shortlisted candidates shall be contacted.

APPLY NOW