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Customer Relationship Management

SCG’s Customer Relationship Management (CRM) services helps enterprises achieve high performance by winning and keeping profitable customer relationships, and optimizing the cost and efficiency of their customer-facing operations.

We help organizations chart a path to growth and high performance, by transforming their marketing, sales and customer service capabilities.

Our research into high-performance marketing and customer management has shown that mastering the ability to design and deliver a differentiated customer experience is key to creating customer loyalty, and a defining characteristic of high performance.

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