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"Getting Things Done!"

Knowledge Management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. It refer to a multidisciplinary approach to achieving organizational objectives by making the best use of knowledge as it focuses on People, Processes, and Technology to improve efficiency in an organization. KM prevents staff from constantly reinventing the wheel, provides a baseline for progress measurement, reduces the burden on expert attrition, makes visual thinking tangible, and manages effectively large volume of information to help employees serve their clients better and faster.


Target Audience

  1. Senior Managers
  2. Middle Level Managers
  3. Supervisors
  4. Team Leaders


Benefits of attending this three days Interactive training

  1. More organization benefit with effective KM strategy
  2. Enhances collaboration and sharing of ideas
  3. Enhances decision making process
  4. KM enhances creativity and innovation
  5. KM increases satisfaction by delivering value insights

Course Curriculum

Module One: Knowledge Management Concept
Knowledge Absorption 00:00:00
Internal Knowledge Generation 00:00:00
Types of Knowledge 00:00:00
Knowledge Hierarchy 00:00:00
Data Information and Knowledge Management 00:00:00


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